Get More Done Through Better Communication – Part 1

UsedCarBuying a Car Sucks

Buying a car ranks high on the list things we dislike doing. There are dozens of makes and models, option lists are daunting, and haggling with the dealership is a nightmare. In spite of this, we spend a tremendous amount of time and energy pursing the best decision about the choices before us.

However, we spend very little time choosing what vehicle we’ll use to communicate. Today’s defacto vehicle is email, regardless of how effective it is. Consider the following alternatives the next time you need to communicate with someone: […]

QuickTip: Four Tips to Being More Responsive

Responsiveness is different than responding. Responding is an acknowledgement like “Okay, I’ll get right on that.” Responsiveness is a substantive communication, such as, “I’ve reviewed the materials you sent me and I think we should go forward.” We spend much of our day responding to others, but it’s when we’re truly responsive that we’re being[…]