Managing a busy, dynamic practice is hard. We have two choices when running our day – be proactive or reactive. Think of this is as choosing between practicing on one’s toes or practicing on one’s heels. Proactively communicating realistic availability and deadlines is increasingly important in the “now” economy. The alternative is to be overrun[…]
Urgency is the baseline feeling in today’s professional world. Securing information and staying responsive is a stated hallmark of good client service. Unfortunately, the mind’s operational systems conspire to misguide our efforts and expectations.