Two Flavors of Email – Open & Closed

EmailMedicKitEmail use continues its upward climb. The Radicati Group recently reported that email is growing at five percent per year and will to do so through 2019. Though growth is slowing, the existing volume makes any increase problematic.

Sorting through email takes a lot of time each day, and keeping track of what needs our attention is overwhelming. What if there was a quick and easy way to decide what to do with every email?

A Simple Question Creates a Simple Solution

Email exists in one of two states: Open or Closed. Something either needs to be done regarding an email or not. It’s that simple. So, sorting the inbox is accomplished by asking:

Does anything need to be done regarding this email by anyone at anytime?

If the answer is yes, the email is Open.

If the answer is no, the email is Closed.

Action-Based Sorting

Open email can be left in the inbox, even starred or flagged if very important. That’s fine. The inbox becomes a de facto to-do list, which is good because it’s checked often.

Closed email is either trash or filing. Trash can be deleted.

Filing for Outlook users can be done via drag-n-drop or by right clicking on the email and selecting Move and navigating to the correct folder. Filing for Gmailers can be done by selecting Move To at the stop of the screen and navigating to the correct folder.

Deleting and filing Closed email removes all unnecessary distraction from the inbox. Only the Open – actionable – ones are left, allowing us to focus on what needs doing.

Open Becomes Closed & Additional Resources

Eventually, all Open email becomes Closed. This occurs when the action associated with an email is taken, changing the answer to our question above from yes to no. So, in addition to periodically sorting new/unread email, now-Closed emails also need to be deleted or filed. That’s how the inbox remains an action-oriented repository.

For those who want to prioritize their actionable emails, the book Triage: Rescuing Your Inbox is now available on Amazon. It demonstrates a prioritization system for Open email.

Go ahead, navigate back to your inbox and give the Triaging system a try!

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