Part 1 of Making Email Better observed that how we use email significantly contributes to its negative effects on our productivity and sense of satisfaction. Last year, the Wall Street Journal reported on a UK study that found up to 80% of email traffic is a “waste!”
Better Mechanics and Better Messaging
We established that focusing on Better Mechanics – use of the tool – and Better Messaging – the manner of communicating – makes email more effective and productive. We covered three best practices suggestions for each. You can review those here.